Q: When should I NOT have a massage? A: If you've had a sudden or "acute" injury, it would be best to allow between 48-72 hours before coming in for treatment. Remember in these instances that "Ice is Nice" and that applying heat can have just the opposite effect when applied to acute injuries.
If you have any acute contagious infections such as cellulitis with MRSA or ringworm for example. Once you have completed a course of antibiotics or the rash has cleared you can resume massage.
If you are sick you should rest and reschedule, especially if you suspect you may have a fever. Having a massage in this condition may rapidly worsen your symptoms and could possibly spike your fever!
Important Note: If you arrive to your appointment and it is clear you should not be having massage because of a medically-related condition, your appointment will be rescheduled. Please call me in advance if you are unsure of whether to keep your appointment or reschedule it.
_____________________________________________________________________________________
Q: Can you describe your office space? How is it set up?
A: I work in a professional building in Amherst, NH. While I do have my own office space, I do not have a separate waiting area. There is a beautiful atrium-style waiting area that is shared by all of the businesses in my building. Upon arrival, please have a seat in the waiting area. I will bring you into the office when it is ready, as I may be with another client when you arrive.
Q: Do you accept insurance?
A: At this time, I do not accept insurance. I am in the process of reviewing several Wellness Programs that are offered by some of the major commercial insurance carriers. If your health insurance plan covers massage or offers a wellness plan, please contact them to see if they will reimburse you for an out-of-network provider. If you have been in a motor vehicle accident or are receiving massage for a workmans' compensation accident, I can work with you to provide the necessary documentation for reimbursement.
Q: What is your cancellation policy?
A: 24 hours advance notice. No shows and appointments cancelled within 24 hours will be charged the full amount of the massage and must be paid for prior to booking subsequent appointments.
Q: What is Deep Heat Muscle Therapy?
A: Deep Heat Muscle Therapy is an organic heat therapy utilizing a hand held soft cushion to penetrate into sore aching muscles. The wraps are hypoallergenic and contains no latex. The cushions glide over the skin and provide a deep relaxing effect on the muscles and soft tissues in the body.
Q: How can Relaxnh.com gift certificates be used? Are there any stipulations?
A: They may be redeemed the same as a normal gift certificate. There is a limit of one per person, family, or address every three months. If you have purchased several of these they must be redeemed according to this stipulation specified on the Relax NH website, as it is their policy. No refunds or exchanges.
Q: If I purchased a Gift Card from NH.com, when does it expire?
A: 6 months from the date of purchse. One gift card per customer to be used only every 3 months. No refunds or exchanges.
For massage in Amherst NH Contact: